Today, there are various ways for a physician to communicate with patients including text messaging, web portals, and telehealth apps. The phone is the undisputed means of communication for patients seeking urgent assistance. This allows live two-way conversation making offering immediate assistance possible.
Answering phone calls makes patients get closer to your practice while allowing getting new ones. In-house phone answering staff lack time to offer adequate assistance to all patients on the phone all the time. Enlisting a medical answering service is the solution to save your practice to various real-life situations with callers. Read on to discover the high-quality experience your callers receive from a professional answering service.(more…)